About Us

Founded in 1948, Lake Chelan Community Hospital (LCCH) is a fully-accredited 25-bed Critical Access Hospital in Chelan, Washington.  We offer a 24-hour Emergency Room and inpatient and outpatient services. By partnering with specialists and larger hospitals across the state, LCCH ensures high quality medical services close to home. Our caregivers combine expertise with personalized care. It is also our priority to work with our Lake Chelan neighbors and partners to build a healthier community.

As our community grows, hospital leadership recognizes the need for high quality medical services will increase as well. They are committed to continue planning for the future of healthcare in the Lake Chelan Valley, ensuring the availability of those services close to home. Lake Chelan Community Hospital (LCCH) is a fully-accredited Critical Access Hospital.

Mission:

Our mission is to provide patient centered, quality healthcare with compassion and respect.

Planetree Patient-Centered Care Philosophy
Lake Chelan Community Hospital is a Planetree Hospital. Since its founding as a non profit organization, Planetree has pioneered methods for personalizing, humanizing and demystifying the healthcare experience for patients and their families.The Planetree model of care is a patient-centered, holistic approach to healthcare, promoting mental, emotional, spiritual, social and physical healing. It empowers patients and families through the exchange of information and encourages healing partnerships with caregivers. For more information, contact Agustin Benegas, Planetree Coordinator, at 682-3300.

Quality
Patient safety and quality care are our top priorities. We report accurate and honest information about our quality of care. This information documents how we are doing in some key service lines. We routinely compare our performance to other public hospitals, whenever possible. We are proud of the quality of care we provide and hope you find this information useful when making health care decisions. Click here to download a printable copy of our most recent Quality Report.

Additional Resources
Washington State Hospital Quality - link to http://wahospitalquality.org/
Hospital Compare - link to
http://www.hospitalcompare.hhs.gov/
CMS - Center for Medicare and Medicaid Services - link to http://www.cms.hhs.gov/

Public Records
Contact Dee Cook, public records officer, at dcook@lcch.net

Patient Safety
If you have any questions or concerns, please contact Carol Velasquez, CNO/CQO at 509-682-8507.

Lake Chelan Community Hospital
Phone: 509-682-3300
Email: info@lcch.net

Policies
Admission
End of Life Care
Patient Nondiscrimination
Reproductive Health Care